HACKED24, Autonomous Enterprise IT
NEW YORK · 21:05
Backups verified
FRANKFURT · 03:05
Security patches rolled out
SINGAPORE · 09:05
Idle servers switched off
DUBAI · 05:05
Access review completed
SYDNEY · 11:05
New hire onboarded

Autonomous Enterprise IT · AI-run IT operations, security and cost control

HACKED24 runs your entire IT with AI: operations, security and cost control, in the cloud and on-premises. AI agents do the routine work, 24/7. A senior partner is accountable for the result.

WHAT WE DO

We run your IT with AI.
You keep control.

HACKED24 takes over the operation of your IT: administration, security, cost control and the introduction of AI. AI agents do the work 24/7. Our architects set the rules and check the results, and management receives 1 report a month.

The result is stable operations, lower IT costs and a clear view of your risk, without building these capabilities in-house.

See the services
RUN · AI-MANAGED OPERATIONS
Stable operations

IT operations run continuously against agreed service levels. Operational risk goes down, the dependency on individual key people is reduced and costs stay predictable.

SECURE · ALWAYS-ON SECURITY
Cyber risk at board level

The company's exposure is assessed continuously. Management gets a reliable risk position, clear priorities and documented evidence for insurers, auditors and regulators.

SAVE · COST REDUCTION
Lower IT spend, verified

Cloud, licence and AI spend is reviewed against actual usage. Savings are measured against a baseline agreed in writing before the work starts.

TRANSFORM · AI AGENTS
Return on AI investment

AI initiatives are chosen on a business case, brought into production and governed with clear ownership. The return can be measured.

SERVICES

5 managed services. Delivered with AI.

For mid-sized companies and international groups, across the entire IT landscape.

01
AI-Managed Operations
We take over your daily IT operations. AI does the work, we carry the responsibility.
Pricing
02
AI Agent Operations & Governance
We bring AI into your processes with clear rules, monitoring and cost control.
Pricing
03
Cloud & AI Cost Reduction
We lower your cloud, licence and AI costs. Our fee comes out of the savings.
Pricing
04
Always-On Security
We check your exposure every day and tell you what to fix first.
Pricing
05
Executive IT & AI Review
After 3 weeks you know where IT costs too much, where the main risks are and where AI makes sense.
Pricing
ALSO FROM HACKED24

Leadership, assessments and the Microsoft platform.

Some work needs a senior person rather than a managed service. These 3 offerings cover IT leadership, technical assessments and projects on the Microsoft platform.

LEADERSHIP
Fractional CIO & Interim IT Leadership

IT and AI leadership at board level, without a permanent hire. From 2 days a month as an advisor up to full operational responsibility for your IT, for example during a transition, a carve-out or a vacancy.

IT strategy & budgetBoard reportingVendor managementCarve-out & M&AProgramme leadership
ASSESSMENTS
IT Assessments

A structured technical analysis of your IT environment. You get the findings ranked by risk, a prioritised roadmap and a decision paper for management. Often the first step before a migration, an acquisition or an AI rollout.

Active Directory & tieringMicrosoft 365 & Entra IDSecurity baselineLicensingCopilot readinessTechnical due diligence
PLATFORM
Microsoft Platform Services

Many companies still run Active Directory, Exchange Server or SQL Server, often for good reasons. We secure, modernise or migrate these platforms, move what belongs in the cloud and prepare the rest for AI-run operations. Including tenant-to-tenant migrations and carve-outs.

Microsoft 365Entra IDIntune & AutopilotAzureDefender & PurviewTeams & SharePointActive Directory & ADFSExchange ServerSharePoint ServerSQL ServerWindows Server & Hyper-V
OUR STORY
IT used to mean
Daily administration.
Access management.
Patch management.
Fully automated.
AGENT ACTIVITY · NIGHT SHIFT
ILLUSTRATION
02:14OperationsPatch window completed on 214 devicesDone
02:31Identity3 inactive admin accounts disabledDone
03:05SecurityNew external port found on a VPN gatewayReviewed
05:40Costs12 unused licences identifiedNeeds sign-off
07:55Service desk41 tickets resolved, 6 handed to a personDone
08:30ReportingWeekly status sent to the steering committeeDone
THEN → NOW
Daily administration, run by AI.

For more than 20 years we designed, secured and ran enterprise IT. That experience now goes into the systems that run it.

Today AI agents carry the daily administration: user and access management, changes and patches, monitoring and reporting. Our architects set the rules, review the results and remain accountable for them.

Fully automated IT processes✦AI agents, 24/7✦Always-on security✦AI-driven cost control✦Governed AI in production✦One accountable partner✦ Fully automated IT processes✦AI agents, 24/7✦Always-on security✦AI-driven cost control✦Governed AI in production✦One accountable partner✦
WHERE AI MAKES SENSE

Almost everywhere
in your IT.

6 areas where AI already takes over routine work, and the effort needed to start.

Service desk & support

Answers, sorts and solves routine requests. Hands the rest to a human, with full context.

Low effort to start
Devices, updates & people

Rolls out updates and handles joiners and leavers, from device setup to access removal.

Low effort to start
Security & access

Checks external exposure and access rights every day.

Medium effort to start
Costs & licences

Compares every cost line with actual usage and flags what can be switched off.

Low effort to start
Development & integration

Builds internal tools, automations and interfaces between systems.

Medium effort to start
Projects & reporting

Keeps plans, status and risks current and writes the reports for management.

Medium effort to start

How to start. 3 steps.

STEP 1 · CONNECT
Read access. Nothing changes.

AI connects to your existing systems. No new platform, no migration.

STEP 2 · OBSERVE
AI learns and proposes.

It shows what it would automate and what the effect would be. Nothing is changed yet.

STEP 3 · AUTOMATE
Switch on, area by area.

With your sign-off. Reversible at any time.

AI GOVERNANCE

AI under control.
Every step traceable.

AI agents work in your production environment. That only works with clear limits. These rules apply to every engagement.

Every action is logged

Each change an agent makes is recorded with time, scope and result. You can review the log at any time.

Access in your tenant

Agents work with least-privilege access inside your own environment. You can revoke it at any time.

Rules you approve

Changes to production run only within rules you have signed off. Anything outside them goes to a person.

Your data stays yours

Client data is processed only for your engagement and is not used to train AI models.

WHAT THE BOARD RECEIVES

1 page.
Every month.

Once a month management receives a short report on operations, costs, current risks and the value delivered by AI. It is written for decision-makers and needs no technical background.

Operations and service levels
Cost development against budget
Risk position and priorities
Decisions required from management
HACKED24MONTHLY MANAGEMENT REPORT · ILLUSTRATION
Sample Group · September
OPERATIONS
● Within service levels
RISK POSITION
● 2 priorities open
COST AGAINST BUDGET
RISK MATRIX
AI VALUE
DECISION REQUIRED
Approve AI service desk rollout · recommended
PROJECT DELIVERY

Waterfall. Agile.
Now with AI.

For migrations, carve-outs and transformation programmes. Whatever the method, AI takes care of planning, status tracking and reporting, and your team can concentrate on delivery. Part of Microsoft Platform Services and Interim IT Leadership.

Hybrid, the way most projects run.

Most projects combine both: fixed milestones for the steering committee, agile teams in delivery. AI connects both and keeps everyone working from the same data.

Governance Stage gates for the board, sprints for the teams.
Transparency Current view of time, budget and quality.
Speed Less coordination effort for the team.
Control A senior partner owns the outcome.
PACKAGES & PRICING

What it costs.
Service by service.

Choose a service to see how it is priced and which packages are available to start. Prices in USD, EUR, GBP and AUD on request.

SERVICE 01
AI-Managed Operations

Your daily IT operations, run by AI 24/7, with a single accountable partner.

HOW YOU PAY
Monthly price per employee, 12‑month term.
THE SERVICEONGOING
AI-Managed Operations

Monitoring, updates, incidents, joiners and leavers, backup checks. A 1-page management report every month.

from $129
per employee, per month · minimum $2,900 per month
ENTRY PACKAGE10 DAYS
Application Packaging

Applications analysed, packaged, tested and documented with AI support.

$16,900
per engagement
ASK OUR AI

Questions?
Ask our assistant.

The assistant answers questions about our services, pricing and how an engagement works. For anything else, write to hello@hacked24.com.

TRY ASKING
How much of our IT can AI run?
What does the Executive Review cost?
How does the cost reduction fee work?
Do you work in our region?
HACKED24 AI ● ONLINE
WHERE WE ARE

Headquartered in Florida.
Working worldwide.

Our headquarters are in St. Petersburg, Florida. We deliver fully remote to clients in 5 regions.

hello@hacked24.com
New YorkSan FranciscoFrankfurtLondonDubaiSingaporeTokyoSydney HEADQUARTERS St. Petersburg, Florida
United States
New York · San Francisco · Chicago · Miami · fully remote
UTC−5 to −8
Europe
Germany · Switzerland · Austria · UK · Netherlands · fully remote
UTC+0 to +2
Gulf
Dubai · Abu Dhabi · Riyadh · Doha · fully remote
UTC+3 to +4
Asia
Singapore · Hong Kong · Tokyo · Kuala Lumpur · fully remote
UTC+8 to +9
Australia
Sydney · Melbourne · Brisbane · Perth · fully remote
UTC+8 to +11

On time. On quality.
On budget.

Every engagement has a defined scope, agreed service levels and a named partner who answers for the result.

HOW WE WORK

AI runs the IT.
People answer for it.

HACKED24 combines AI agents with experienced architects and IT leaders. The agents carry the daily work. Our people define the rules, review the results and take responsibility for every engagement.

That is how we deliver IT at the speed of AI while you keep full control.

01
One name on every engagement.

A senior partner signs off the rules and is accountable for the outcome.

02
Read access before write access.

We observe and propose first. Automation follows area by area, with your approval.

03
Results measured on your numbers.

Service levels, risk position and savings are reported against an agreed baseline.

FAQ

Before you ask.
The usual questions.

Anything not covered here: write to hello@hacked24.com or ask our assistant.

What access do you need?

Read access first. For the Review and the observation phase we only need read permissions in your systems. Write access is granted later, per area and with your approval.

What happens if an AI agent makes a wrong change?

Agents act only within rules you have approved. Every change is logged and can be reversed. A person checks the results, and the accountable partner handles any correction.

Is our data used to train AI models?

No. Client data is processed only for your engagement.

Do you sign an NDA and a data processing agreement?

Yes. We sign an NDA before the first workshop, and a data processing agreement (GDPR) wherever personal data is processed.

Do you replace our IT team?

Usually not. We take over routine operations so your team can focus on projects and users. Where there is no internal IT, we take on the full operational role.

How are savings measured?

Before work starts we agree a baseline in writing. Only reductions that show up on your invoices count. Our fee is 25% of these verified savings for 12 months.

How long is the contract term?

AI-Managed Operations runs on a 12‑month term. Reviews, assessments and projects are priced per engagement. Fractional CIO retainers are agreed monthly.

Where should we start?

With the Executive IT & AI Review. After 3 weeks you have a report for the board and a clear order of priorities. The fee of $9,500 is credited if you continue within 60 days.

David Lorenz, Founder and Managing Partner of HACKED24
David Lorenz
Founder & Managing Partner
GET IN TOUCH

Let's talk about
the future of your IT.

hello@hacked24.com

Every enquiry is answered personally, usually on the same business day. Security incidents are handled with priority. Each client has a named partner who is accountable for the engagement.

Book a 30-minute call Write to us
hello@hacked24.com